Refund policy

• The original purchase invoice must be presented when requesting a return or exchange.
• Products may be returned within 14 days from the original purchase date, in accordance with applicable consumer protection regulations.
• Returned items must be in their original condition, unused, undamaged, and include all original packaging, accessories, and documentation.
• Refunds will be processed using the same payment method used for the original purchase.
• The customer is entitled to receive a refund for the actual amount paid, as stated on the original sales invoice.
• Customers may exchange a product for another item of equal value as indicated on the original invoice, subject to product availability.
• Returns or exchanges may be refused if the product shows signs of misuse, physical damage, or is missing any original components.
• Shipping fees, if applicable, are non-refundable, unless the return is due to a manufacturing defect or an error on our part.
• For any questions regarding returns, exchanges, or warranty claims, please contact our customer support team before sending the product back.